Cookies Policy

About Cookies
  • Cookies are small, simple text files. They are not programs and they don’t do anything by themselves. Cookies do not typically contain any information that personally identifies a user.

  • There are many uses for cookies but the Focal Point Security Ltd website uses them only for gathering statistical information about how our website is used by visitors. This enables us to continually improve how effective our website is and the services we provide for our customers.

  • Typically, a cookie contains two pieces of information: a site name and unique user ID. The first time you visit the Focal Point Security Ltd website, a cookie is downloaded onto your PC (or device you are using to view the website). The cookie anonymously tracks your activity, including how you were referred to our website; how long you stayed on our website; the pages you clicked on etc.

  • The cookie will remain dormant on your device until the next time you visit the website and allows us to know that you have visited the website previously.

  • The Focal Point Security Ltd website uses only third-party ‘session’ cookies from Google Analytics that are active only during the time you visit the website.

  • Cookies are browser-specific and site-specific. 

  • Most browsers allow you to refuse to accept cookies but, doing so can adversely affect your experience if, for example, you use a shopping cart on the website. 

How We Communicate With Our Site Visitors

We may contact you to notify you regarding your account, to troubleshoot any problems, to resolve a dispute, to collect fees or monies owed. We may also contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you regarding any service agreement we may have with you. For these purposes we may contact you via Live Chat, Email, Telephone, Text Messages, and Post.

Privacy Policy Updates

We reserve the right to modify this cookies/privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.